Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Information We Collect

When you visit the site, we automatically collect certain information about your device, including your web browser, IP address, and time zone. Additionally, as you browse, we collect information about the individual web pages or products that you view.

When you create an account or make a purchase through WooCommerce, we collect specific information from you, including:

  • Account Details: Name, email address, and username.
  • Billing Information: Address, phone number, and payment details (processed securely via our payment gateways).
  • Course Progress: Data regarding your course enrollment, completion status, and quiz scores.

2. How We Use Your Information

We use the information we collect to:

  • Manage your account: Provide access to your training dashboard and purchased courses.
  • Process transactions: Fulfill orders, process payments, and provide invoices.
  • Communicate: Send you administrative emails regarding your account, course updates, or technical support.
  • Improve services: Analyze how our customers interact with the site to optimize our training content.

3. Sharing Your Information

We do not sell your personal data. We share your information with third parties only to help us use your information as described above. For example:

  • WordPress & WooCommerce: To power our store and account management.
  • Payment Processors: (e.g., Stripe or PayPal) to securely process payments.
  • Google Analytics: To help us understand how customers use the site.

4. Data Retention

When you create an account on our site, we will maintain your Account Information for our records unless and until you ask us to delete this information. Course completion records are maintained to ensure you have ongoing access to your certifications.

5. Your Rights

If you are a resident of certain regions (such as the EU under GDPR), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us through our support channel.

6. Security

We take the security of your data seriously. Because you must create an account to access courses, we encourage you to use a strong, unique password. We use industry-standard encryption to protect data transmitted to and from our site.

7. Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@308tac.com